Boat to Table: Louisiana Sea Grant Helps Fishermen Navigate COVID-19 Market
An effort 10 years in the making of connecting seafood harvesters directly with customers finds new purpose.

Fisherman Douglas Olander at this dock with a lot of garfish; drive-through customers buying snapper and grouper at a recent popup market at Randol's in Lafayette; and a collection of signs at the Gonsoulin Land and Cattle (GLC) specialty market near Loreauville, which carries Louisiana Direct Seafood products. Photos courtesy of Marine Extension Agent Thomas Hymel with Louisiana Sea Grant and 海角社区 AgCenter.
June 22, 2020 Update: Since the beginning of the COVID-19 shutdown, Sea Grant has helped Louisiana fishermen sell more than 25,000 pounds of fresh catch directly to customers, safely and in person.
June 9, 2020 Update: Sea Grant has helped move 1,800 pounds of Louisiana fish, shrimp, crab, crawfish, and oyster to 31 U.S. states (see map below) through online sales via LouisianaDirectSeafood.com since April. The most popular items are large peeled as well as gumbo-sized shrimp, red snapper fillets, jumbo lump crab meat, crawfish tails, and whole flounder.
鈥淒uring these unprecedented times, as the COVID-19 pandemic basically shut down normal seafood distribution and purchasing markets, the Sea Grant direct marketing program was an economic lifeline for many in the Louisiana seafood community,鈥 said Jack Montoucet, secretary of the Louisiana Department of Wildlife and Fisheries. 鈥淲hen traditional wholesale dealers were not purchasing seafood due to the reduction in restaurant activity, this program helped fishers connect directly with consumers as an option to sell their products.鈥
Product is also being shipped to new Louisiana customers in Shreveport, Bossier City, Baton Rouge, Abbeville, Alexandria, New Iberia, New Orleans, Des Allemands, Broussard, Destrehan, LaPlace, Lafayette, Youngsville, Kaplan, Kenner, Jonesboro, Bush, Abita Springs, Benton, Bogalusa, Deridder, Thibodaux, River Ridge, Saint Francisville, Saint Martinville, Trout, Urania, Vinton, West Monroe, Zachary, Livingston, Metairie, Minden, Natchitoches, among others.
As restaurants started closing due to COVID-19, normal supply chains for Gulf seafood
began breaking. Louisiana fishermen who were already living catch to catch to afford
their boats and feed their families suddenly didn鈥檛 know where to bring their product
once back on shore. The freezers at the large seafood processing companies were full,
or filling up, and labor became unreliable.
Little did Louisiana Sea Grant College Program Executive Director Robert Twilley know
that a network he and his colleagues have been building for 10 years would help keep
the state鈥檚 vital seafood industry afloat at an unprecedented and strange time. Established
in 2011, Louisiana Direct Seafood, or LDS, has helped commercial fishermen, shrimpers,
crabbers, and oyster harvesters sell a portion of their catch directly to the public
at premium prices to offset sinking dockside prices due to imports, increased fuel
costs, and the financial wreckage of 2019鈥檚 floods.
Even the commercial processors have started coming around to the idea. Instead of
seeing fishermen鈥檚 direct sales as competition, albeit small, LDS has become a way
for the overall industry to weather a massive storm and keep fishermen on boats once
supply chains eventually return to normal.
鈥淥ur focus right now is on shrimp,鈥 Twilley said. 鈥淲ith inshore shrimp season opening
in May-June and the freezers being full, the product has nowhere to go unless we can
help connect the dots and use our established networks to create new supply chains.
We鈥檙e talking about 48 million pounds of shrimp; that鈥檚 the yearly catch and it has
to come out of the water, onto the docks, and somehow find its way to people鈥檚 plates.鈥
This week, Sea Grant鈥檚 effort was buoyed by Congressman Garret Graves from South Louisiana
who negotiated a with the US Department of Agriculture (USDA) to buy 20 million pounds of frozen Gulf
shrimp for various food security programs. This will greatly alleviate the commercial
processors and allow Sea Grant to focus on building out its direct marketing networks
for other commodities, including crab, oysters and finfish.
The weekend before last, Marine Extension Agents Thomas Hymel in New Iberia and Julie
Falgout in Houma, who work for both Sea Grant and the 海角社区 Ag Center, helped a Louisiana
fisherman move 5,000 pounds of freshly caught red snapper by calling up Frank Randol,
the owner of Randol鈥檚 restaurant in Lafayette, who happens to have a large parking
lot. And this past Saturday, they helped set up another popup market in the same lot
with shrimp boat captain Lance Nacio of Anna Marie Shrimp of Montegut who sold not
just snapper, but 20-pound grouper and tilefish, too.
鈥淪o, I called Frank,鈥 Hymel recalls. 鈥淎nd I said, 鈥楬ey, can this guy come over there
and sell some fish at your place?鈥 It was a salvage operation, basically. And the
only way for Lance to keep working was to try doing this pop-up鈥攈e didn鈥檛 have a market
anymore, and he had fish. So, we were there from 10 a.m. to 1 p.m. on Saturday, with
cars lined up 30-deep for two and a half hours, and the last car bought the last fish.
He sold out.鈥

Through LouisianaDirectSeafood.com and over a period of a few weeks, Louisiana seafood has been shipped through online orders to new customers in 31 U.S. states.
This Maundy Thursday, the day before Good Friday, Hymel will return to Randol鈥檚 for
another seafood popup from 10 a.m. to 1 p.m. in the same Randol鈥檚 parking lot at 2320
Kaliste Saloom Road in Lafayette where shoppers can remain in their cars and safely
buy fresh Louisiana seafood. Customers are encouraged to pre-order and can get more
information on the . Randol鈥檚 will be selling live crawfish, crawfish tails, and prepared foods, while
Anna Marie Seafood will have snapper, grouper, tuna, and shrimp.
The way to find out about these one-off events, including dock sales, is for consumers
to subscribe to . The program operates in four areas along the coast: Southshore New Orleans, Lafourche/Terrebonne
parishes, Delcambre south of Lafayette, and Cameron鈥攇oing from east to west. Each
area has active fishermen posting what they鈥檙e catching in a 鈥淔ind Your Fresh Catch!鈥
blog-style format.
Another place to buy seafood from Louisiana fishermen is online. ships frozen product鈥攕hrimp, fish, crab, and oysters鈥 anywhere in the US in two days.
And one of the Delcambre vendors, Vermilion Bay Sweet, also sells catfish, oysters,
and crabmeat on .
鈥淲e鈥檙e ranked number one in catfish on Amazon, if that means anything,鈥 said Twin
Parish Port Commissioner Wendell Verret. 鈥淥nline sales have doubled in the last month.
We鈥檝e definitely seen an uptick.鈥
Verret was instrumental in working with Sea Grant to set up the seafood market in
Delcambre, which is on the water midway between Abbeville and New Iberia, not far
from Avery Island. Delcambre was the shrimp capital of Louisiana before Hurricane
Rita, which pretty much wiped it out. By investing in the area and converting the
old port into a 鈥渓iving shoreline and destination,鈥 as Twilley describes it, Sea Grant
worked with the local community to build new facilities so fishermen could pull their
boats up and people could come out with coolers.
鈥淭his infrastructure that is already in place could now be the saving grace for that
region,鈥 remarked Twilley.
Delcambre鈥檚 monthly seafood and farmers market is on hold for the time being鈥攐ut of
respect for social distancing guidelines鈥攂ut direct sales continue. However, due to
COVID-19, there are new considerations.

LouisianaDirectSeafood.com, a new online shop, is connecting customers to local seafood in new ways. Between April and May, seafood has been shipped to more than 34 cities and small towns in Louisiana.
鈥淎 big part of what we do with Sea Grant is education,鈥 Twilley explained. 鈥淓specially
through our program that we run together with the Louisiana Department of Wildlife and Fisheries.
First of all, we had to figure out if we were defying the Governor鈥檚 stay-at-home
order by telling people to go to a dock and pick up seafood. We鈥檙e not; there鈥檚 a
statute that says that you鈥檙e allowed to go acquire food for your family. But how
do we make sure the food is handled safely, and people are being safe during pick-up
and delivery鈥攖hat takes education鈥攁nd we also have to be ADA compliant. We鈥檝e spent
10 years teaching the industry these things and teaching how to operate on the Internet.鈥
Hymel, who directs Louisiana Fisheries Forward, is seeing new microprocessors and
mom-and-pop plants opening to clean fish and shrimp, shuck oysters, and pick crab
meat.
鈥淲e鈥檙e talking about resilient, adaptable people in this industry,鈥 he said. 鈥淒irect
marketing is really the only game right now and people are looking for ways to survive.
You see some of them finding their way online.鈥
He also appreciates the impact of a letter sent out last week by Louisiana Department
of Wildlife and Fisheries Secretary Jack Montoucet encouraging people to purchase
seafood produced and caught by Louisiana fishermen.
鈥淩emember that each dollar you spend helps fishermen, their families, and their communities,
the backbone of the seafood industry,鈥 wrote Montoucet. 鈥淭hey are counting on this
income for their survival, especially after the hardships many of them suffered last
year.鈥
鈥淎fter that message went out, it was like he flipped a switch,鈥 remarked Hymel. 鈥淏oom!
Now we鈥檙e getting orders from all over the country.鈥
Looking back, Verret realizes they revamped the Louisiana Direct Seafood Shop just in time.
鈥淲e had this idea that people liked shrimp, but how well would it work to sell this
way?鈥 he asked.
As it turns out, more than okay.
鈥淔rankly, Delcambre has been on fire,鈥 Hymel added. 鈥淒elcambre has become a model
for direct marketing across the state. And fishermen like Lance Nacio are likely to
come out of this COVID-19 experience and thrive. He鈥檚 changing his whole business
operation, moving away from commodity work. He鈥檚 an example of the direction folks
are going. And speaking of slow food, sometimes you have to slow down to speed up.鈥
Read more:
Elsa Hahne
海角社区 Office of Research & Economic Development
225-578-4774
ehahne@lsu.edu